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            Background: Software engineering requires both technical skills and creative problem-solving. Blind and lowvision software professionals (BLVSPs) encounter numerous workplace challenges, including inaccessible tools and collaboration hurdles with sighted colleagues. Objective: This study explores the innovative strategies employed by BLVSPs to overcome these accessibility barriers, focusing on their custom solutions and the importance of supportive communities. Methodology: We conducted semi-structured interviews with 30 BLVSPs and used reflexive thematic analysis to identify key themes. Results: Findings reveal that BLVSPs are motivated to develop creative and adaptive solutions, highlighting the vital role of collaborative communities in fostering shared problem-solving. Conclusion: For BLVSPs, creative problem-solving is essential for navigating inaccessible work environments, in contrast to sighted peers, who pursue optimization. This study enhances understanding of how BLVSPs navigate accessibility challenges through innovation.more » « lessFree, publicly-accessible full text available April 27, 2026
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            Existing commercial and in-house software development tools are often inaccessible to blind and low vision software professionals (BLVSPs), hindering their participation and career growth at work. Building on existing research on Do-It-Yourself (DIY) assistive technologies and customized tools made by programmers, we shed light on the currently unexplored intersection of how DIY tools built and used by BLVSPs support accessible software development. Through semi-structured interviews with 30 BLVSPs, we found that such tools serve many different purposes and are driven by motivations such as desiring to maintain a professional image and a sense of dignity at work. These tools had significant impacts on workplace accessibility and revealed a need for a more centralized community for sharing tools, tips, and tricks. Based on our findings, we introduce the “Double Hacker Dilemma” and highlight a need for developing more effective peer and organizational platforms that support DIY tool sharing.more » « lessFree, publicly-accessible full text available April 25, 2026
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            Like many parents, visually impaired parents (VIPs) read books with their children. However, research on accessible reading technologies predominantly focuses on blind adults reading alone or sighted adults reading with blind children, such that the motivations, strategies, and needs of blind parents reading with their sighted children are still largely undocumented. To address this gap, we interviewed 13 VIPs with young children. We found that VIPs (1) sought familial intimacy through reading with their child, often prioritizing intimacy over their own access needs, (2) took on many types of access labor to read with their children, and (3) desired novel assistive technologies (ATs) for reading that prioritize intimacy while reducing access labor. We contribute the notion of Intimate AT, along with a demonstrative design space, which together constitute a new design paradigm that draws attention to intimacy as a facet of both independently and collaboratively accessible ATs.more » « less
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            Scholars have investigated numerous barriers to accessible software development tools and processes for Blind and Low Vision (BLV) developers. However, the research community has yet to study the accessibility of software development meetings, which are known to play a crucial role in software development practice. We conducted semi-structured interviews with 26 BLV software professionals about software development meeting accessibility. We found four key themes related to in-person and remote software development meetings: (1) participants observed that certain meeting activities and software tools used in meetings were inaccessible, (2) participants performed additional labor in order to make meetings accessible, (3) participants avoided disclosing their disability during meetings due to fear of career repercussions, (4) participants suggested technical, social and organizational solutions for accessible meetings, including developing their own solutions. We suggest recommendations and design implications for future accessible software development meetings including technical and policy-driven solutions.more » « less
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            Co-reading, an activity where adults collaboratively read books with child(ren), is important for literacy learning and forming human connection. However, parents and guardians with visual impairments do not experience the same level of access to resources when co-reading with their child(ren) as their sighted counterparts, especially as regards images in children’s books. Through conducting an interview study with five visually impaired parents/guardians, we illuminate the importance parents place on images in children’s books, how they access visual information in children’s print books, and the potential of smart speakers in assisting their existing co-reading practices.more » « less
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            A growing body of evidence suggests Voice Assistants (VAs) are highly valued by people with vision impairments (PWVI) and much less so by sighted users. Yet, many are deployed in homes where both PWVI and sighted family members reside. Researchers have yet to study whether VA use and perceived benefits are affected in settings where one person has a visual impairment and others do not. We conducted six in-depth interviews with partners to understand patterns of domestic VA use in mixed-visual-ability families. Although PWVI were more motivated to acquire VAs, used them more frequently, and learned more proactively about their features, partners with vision identified similar benefits and disadvantages of having VAs in their home. We found that the universal usability of VAs both equalizes experience across abilities and presents complex tradeoffs for families-regarding interpersonal relationships, domestic labor, and physical safety-which are weighed against accessibility benefits for PWVI and complicate the decision to fully integrate VAs in the home.more » « less
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